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How to Downgrade Your Subscription to the Starter or Lite Plan

If you’re thinking about canceling your Land Insights subscription, you may have the option to downgrade instead.

You can switch to a lower-cost plan that better fits how often you use Land Insights, including the Starter Plan or the Lite Plan.

The Lite Plan has no monthly fee, so you can keep your Land Insights account without an ongoing subscription charge. You’ll only pay when you use certain features, such as exporting data or running skip traces.

Here's a step-by-step video tutorial on how to do it:


How to Downgrade Your Plan

Follow these steps to schedule your downgrade:

  1. Go to your Account Settings.

  2. Make sure you’re on the Plan tab.

  3. Find the Change Plan button located just below the Land Insights Pro video.

  4. Click Change Plan and answer the questions that appear.

  5. Watch the short, 1-minute video from Sumner.

  6. Answer the remaining questions.

  7. Choose the plan you’d like to downgrade to:

    • Starter Plan

    • Lite Plan

Once you complete the process, your downgrade will be scheduled.


What Happens After You Downgrade?

Your current subscription will remain active until the end of your current billing period.

After your billing period ends, your account will automatically switch to the Starter or Lite plan you selected.

If you choose the Lite Plan, there will be no ongoing monthly subscription fee. You’ll only pay when you use eligible paid features, such as exporting data or running skip traces.


How to Confirm Your Downgrade Was Successful

After completing the downgrade process, go to:

Settings → Plan

You should see a banner confirming that your plan is scheduled to downgrade at a later date.

⚠️ IMPORTANT⚠️ Don’t see the banner?

If you don’t see the downgrade banner, the process was not completed successfully.

Go back to Settings → Plan → Change Plan and complete the downgrade steps again. Be sure to finish all questions and select your new plan before exiting.


💬 Questions or need help?

If you have any questions, concerns, or run into issues with ownership data, our support team is here to help.

📧 Email us at: [email protected]

We’re always happy to assist.🤠

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